Guest Info
Your guests' safety is our top priority. Before their BridgeClimb adventure begins, it’s important to be across all the essential health and safety requirements. From check-in times to photo ID, and important health declarations, this page will guide you through everything you need to know to help your guests prepare confidently for their experience.
HEALTH & SAFETY need-to-knows
- Guests should arrive at least 15 minutes before their scheduled experience to allow time for check-in and preparation.
- All Adults must present photo ID at check-in
- Guests must be at least 8 years old and 120 cm tall.
- Guests should wear comfortable, weather-appropriate clothing and enclosed, rubber-soled shoes.
- Make sure you're up to speed on all BridgeClimb Health & Safety Essentials to assist your guest with preparing for their upcoming experience.
- Health Declarations and other essential forms are available on the Forms & Legal page.
- Guests will receive a safety briefing, participate in a ladder simulator (if doing a Summit, or Burrawa Climb), and undergo a mandatory alcohol breath test before the experience.
- Footwear: Enclosed, rubber-soled shoes are required.
- Personal Items: Personal items will be stored before gearing up.
Here's more links to help your guests plan for their unforgettable experience:
Guest Health & Safety Pre-experience Checklist Agent training video View Forms & Documentation
Bridge Ladder Simulator
If you’ve booked a Summit or Burrawa Climb, part of your preparation includes using our ladder simulator, as demonstrated in the video. This helps ensure guests can safely and confidently climb the ladders on the Bridge.
What To Wear
We recommend all guests wear comfortable clothing (eg. sports or activewear) that is weather appropriate. All guests must wear our specially made protective BridgeClimb Suit, and depending on the day's forecast, our team will advise you during the preparation and safety briefing whether you need to wear your clothing layers under your BridgeClimb suit for extra comfort, particularly during cold weather. We’ll equip them with everything else you need for your experience, based on the day's conditions
accessibility
If you have any specific accessibility needs or questions, we encourage you to reach out to our friendly team. We are here to discuss the requirements for completing the experience safely and can work with you and your guests to see if we can create an experience that meets the needs of your guests.
We can provide detailed descriptions of the process, offer quieter experience times, provide written materials, and can arrange for sign language interpreters upon request.
Visit our accessibility page on BridgeClimb.com to read more about different access needs at BridgeClimb.
base virtual tour
Click the arrow to begin a virtual tour of the BridgeClimb Base and explore the space at your own pace—from the front entry and check-in desk to the gift shop, Archies Café, and pre-experience waiting area. This walkthrough is designed to help guests feel more comfortable and confident before arriving.
Inspirational videos
Our mini-series 'The Climb' introduces the passionate Bridge Tour Guides and shares the heartwarming stories of guests who’ve conquered the Sydney Harbour Bridge. These videos are a great way to visually showcase the excitement and accessibility of the climb—helping to ease any nerves and build confidence in those considering the adventure.
The Climb - Episode 1 - The Proposal
The Proposal, Bridge Tour Guide Jake delivers the perfect proposal climb for local Bondi born Tom and his Kiwi girlfriend Alexi.
The Climb - Episode 2 - Up for the Challenge
Marco & Krissy, a young couple from Western Sydney who had the challenge of climbing the Sydney Harbour Bridge in their sights